Terms & Conditions


Final costs and current availability of session times and locations are available by contacting Fine Tune Music.

We reserve the right to change the cost of events, packages etc if changes are imposed on us. We reserve the right to change the content, date and location of the activity, event or package if we or the facilitators deem it necessary.

You will be notified at our earliest opportunity if we need to do this. In the event that Fine Tune Music cannot re-arrange the event or package, then a full refund will be issued. Any refunds due will be issued after the event has taken place to the original person who made payment. It is their responsibility to return these funds to the appropriate person/s

It is the group’s/team’s responsibility to arrive at their chosen activity on time, as the finishing time of an activity cannot be extended.

Fine Tune Music/our facilitators reserve the right to refuse entry to a venue, or exclude anyone or group of persons, if participants are deemed to be under the influence of excessive alcohol and/or drugs, or deemed unfit, unreasonable or irresponsible. No refund will be issued in such circumstances

Booking and Payment

We require a deposit of £100 to secure a booking.

If full payment is taken on initial booking, £100 of this will constitute the deposit

You will be invoiced not less than 30 days before your event for the outstanding balance and full payment is required 21 days before an event.

We require the remaining balance to be paid in one individual payment.


Deposits are non-refundable, but are transferable to later dates or other events/packages should you wish to reschedule your session. However we do require notice of no less than 28 days for this transfer.

If a booking is cancelled with more than 28 days notice prior to commencement of activity: No payment will be due to us.

If a booking is cancelled with 14-28 days notice prior to commencement of activity:

50% of the full payment will be retained.

If a booking is cancelled with less than 14 days notice prior to commencement of activity: 100 % of the full payment will be retained.

Unfortunately, we cannot refund individuals if they drop out less than 28 days notice.

We shall not be liable to you or any third party for any costs or expenses, including for travel and accommodation, which you incur as a result of any cancellation delay or rescheduling of an experience or for any other reason.

Booking Amendments

If you’d like to make any amendments to your booking we must receive the request in writing. We will do our best to accommodate any amendments to your booking however this is subject to availability. If the request is to change date, time or location of your booking a £20 administration fee will be applied if the changes are possible.


The client recognises Fine Tune Music’s ownership rights in copyright and all other intellectual property rights including but not limited to any and all materials created in relation to the agreement, including audio visual materials, audio recordings, compositions, lyrics, software or films produced, created, developed or delivered by Fine Tune Music pursuant to the agreement. Fine Tune Music will enter a separately negotiated license agreement with the Client for any secondary exploitation of any audio/visual, audio, or other works or copyright resulting from the agreement herein

Photographs, testimonials, case studies and other

Users authorised by Fine Tune Music or its licensees may contribute photographs, testimonials, case studies and other content to the Fine Tune Music website (the ‘site’) and any user of the site may send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of Intellectual Property. Rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of ‘spam’. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content or your identity. We reserve the right (but not the obligation) to remove or edit any content at any time in our sole discretion and without first providing notice to you.

If you do post content or submit material to the site, and unless we indicate otherwise, you grant to us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub licensable (through multiple tiers) right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content and/or material throughout the world in any media now known or not currently known but which becomes known. You grant us and our sub licensees the right to use the name that you submit in connection with any such content, if we elect to do so. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You also waive or consent to us engaging in conduct which infringes any moral rights you have in your content and warrant to us that a license and consent in the same terms has been obtained from any third party who owns copyright in or was a creator of all or part of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to us including the execution of deeds and documents, at our request.

You represent and warrant that:

(a) You own or otherwise control all of the rights to the content or material that you post to the site;

(b) use of the content and material you supply will not cause injury to any person or entity (including that the content or material is not defamatory).

This sit may contain photographs, testimonials, case studies and other content (‘User Content’). We do not actively monitor use of any of the ‘User Content’ available on the site. Similarly, we do not exercise editorial control over the content of any third party sites, electronic mail transmission, text message, or other material created or accessible over or through the site. As a result, you may be exposed to content on the site or on sites accessible over or through the site that you find offensive or objectionable. However, we do reserve the right to monitor any of the ‘User Content’ available on the site and to remove any content which, in our sole discretion, constitutes a misuse of the ‘User Content’ and may restrict, suspend or terminate your use of the ‘User Content’ or the site in our sole discretion.

The opinion(s) expressed by users or other ‘User Content’ do not represent the opinion(s) of Fine Tune Music or its licensees. Any statements, advice and opinions made by such persons are those of such participants only. We neither endorse nor shall be held liable in any way or at all responsible for any such statements, advice or opinions.

 No Warranty

We (and our affiliates, officers, directors, agents) do not guarantee continuous, uninterrupted or secure access to the site or any of Our Services, and operation of the site may be interfered with by numerous factors outside of our control. Our site and Our Services are provided “as is” and as and when available, and to the extent permissible by law we exclude all implied warranties, conditions or other terms, whether implied by statute or otherwise, including without limitation any terms as to skill and care or timeliness of performance.

All implied terms, conditions and warranties (whether statutory or otherwise) are excluded from your use of the site and the supply of Our Services.


Fine Tune Music takes all reasonable steps to ensure a safe experience and environment for all guests. These steps include but are not limited to: undertaking a full risk assessment at the venue, presenting a full and thorough health and safety explanation, ensuring all equipment and props are safe and thoroughly checked, and having appropriate public liability insurance.

All sessions/packages and events are undertaken at the guests/visitors own risk, and Fine Tune Music cannot be responsible for claims for death, injury, damage or loss, unless caused by the negligence of Fine Tune Music. At no time should guests endanger themselves or others, take any unnecessary risks or infringe any laws.